Frequently asked questions
The Answers You Need
What is included when booking a sleepover party with us?
Mrs Tpee will deliver and set up all the items included in your chosen package: teepees, mattresses with bed linen ,breakfast tables and styling pieces to match your theme.
How long is the set up?
We set up the teepees in the afternoon prior the arrival of your guests, set up will usually take 1-2 hours. We collect all the items at midday the following day and this takes about one hour. If wanted a late collection can be arranged.
Where can you deliver the teepees?
FREE delivery within 10 miles of Worcester Park.
If you live outside this area please send us your address and we will advise you of the delivery cost.
What payment is required?
We require a £50 deposit at the time of booking to secure your date, (we can only hold provisional bookings for 7 days). The cost of the sleepover package will need to be paid in full at least 7 days before the event. The £50 deposit will be refunded back to you via bank transfer within 48 hours after the event. In the unlikely case that any item is missing, damaged or broken your deposit will be reduced accordingly.
What is your cancelation policy?
We understand circumstances can change and we are happy to refund your deposit, however if your booking is cancelled within 14 days of your event, your deposit will be non-refundable.
What space is needed for the teepees?
Each teepee with mattress requires a minimum of 70cm wide x 140cm long.
This does not include the space for the breakfast tray, you will need to allow an extra 50cm. However the breakfast table could also go on top of the bed. Please consider moving furniture and clear the space you want to host the party beforehand. If you are not sure about the space you require for your party, please contact us with the size of your available space and we can advise you on the best layout possible.
What is the minimum age for the sleepovers?
Our sleepover packages are suitable for children aged from around 5- 13 years old. For taller/older children we can arrange longer beds upon request.
What extras can you add to your package?
At MrsTpee we offer a bespoke service, we currently offer our popular spa package, personalised party bags, personalised pillows ,wash bags, breakfast hamper, sweet jars and a midnight feast trolley/mocktail bar with a drinks dispenser.
NHS England Coronavirus advice
The virus only lives on bedding, mattresses, cushions, trays and all other surfaces for a maximum of 72 hours. Therefore we will leave a minimum of 72hours in between bookings.
We have always deep cleaned all items used in our setups and now even more so.
Bedlinen and other textiles are washed at 60 degrees after every booking, we use non-biodetergent, fabric conditioner and an extra splash of disinfectant in every wash. Non-washable fabrics are steamed and stored accordingly.
It is the responsibility of the client to always supervise the children and to take duty of care with MrsTpee's equipment.
MrsTpee accepts no responsibility or liability for accidents or damage caused during your event.
In addition MrsTpee is not responsible for any allergic reactions/any medical reactions from using our provided products before, during or after the party. It is the clients responsability to investigate the allergies of the guests attending the event. MrsTpee's decision is final in all matters relating to these Terms & Conditions of Hire. Setting up and packing up is the responsibility of the MrsTpee team.